Ask the right questions
Create custom fields for each order type, with required details and a form structure suited to the request.
SDP Custom Orders
Every request. A clear way forward.
Turn website requests into work your team can manage. Create tailored order forms, define service pricing and packages, and keep requests, payments and fulfillment connected.
- Tailored request forms
- Service pricing and packages
- Track work through statuses
Built around your business
Collect the brief once. Keep the work connected.
Build a request process around the information and steps your business actually needs.
Define your service offers
Set pricing items, currencies and packages so customers can choose a suitable service or option.
Track the request through delivery
Manage new, in-progress, closed and partially paid work, with configurable statuses, files, notes and deadline options.
Who it is for
Built for the way you work.
For work that starts with a brief, an application or a request rather than a simple product purchase.
Made-to-order work
Gather the specifications, quantities and supporting details you need for custom products or creative services.
Agencies and service businesses
Offer packages, collect project requirements and keep service requests organised as work progresses.
Applications and procurement requests
Use structured forms to collect company details, quantities, selections and delivery requirements.
How it works
From a request form to a repeatable process.
Set up the structure, add your content and bring it to your website.
Define an order type
Set up the service, currency, pricing items and the stages that match your work.
Build the request form
Add custom fields, required information, packages and any file or deadline options you need.
Receive and manage requests
Share the form on your website, review incoming requests, and track progress and payments from the module.
A closer look
Inside SDP Custom Orders.
The service and form configuration workspace used on SDP Platform’s KaziFlow website.
Capture a complete request
Configure the fields customers fill in, including text, number and selection fields.
Shape the service around your process
Manage pricing, packages, currencies and options for files, notes, deadlines and partial payments.
Start with a head start
Browse all templatesStart with a design for your services.
Choose a starting layout for your services, then connect your request forms to the right pages.
Marketing Agency
SDP Ignite
Helping businesses grow through SEO, social media, websites, branding, paid ads, AI tools and digital campaigns designed to increase visibility, leads and sales.
View templateLogistics & Moving
Tulia Movers Template
Tulia Movers Template is a clean, professional website template built for moving, relocation, logistics, packing, transport, and home setup businesses. It includes ready-made service sections, pricing/order packages, strong call-to-action areas, and trust-focused content to help customers request moving quotes quickly. Designed for businesses serving local towns, nearby areas, and nationwide relocations.
View templateA few things to know
Questions before you get started.
Understand the essentials and choose the right setup for your business.
Have another question?How is Custom Orders different from a product store?
Custom Orders is designed for requests that need a brief, additional information or a service workflow. E-commerce is suited to a product catalog and store. You can use the module that fits each part of your business.
Can different services have different forms?
Yes. Each order type can have its own custom fields, pricing items and packages.
Can I require specific information from customers?
Yes. Custom fields can be marked as required, helping you collect the information needed to review and fulfill a request.
Are files, deadlines and partial payments supported?
These are configurable options on an order type. Enable and set up the options your service needs.
Can I track requests through my own stages?
Yes. Order types support configurable statuses, and the module includes workspaces for new, in-progress, closed and partially paid requests.
Can I put the request form on my website?
Yes. Order types provide a customer-facing request link you can use from your website’s service pages and calls to action.
Make the next move
Give every request a clear next step.
Build a service workflow on SDP, or talk to us about the forms and stages your business needs.